by takkall | 28 Jul, 2014
Retail Banking Case Study: Procter and Imparta Client Issue Procter, a training consultancy, and their clients Barclays Bank and Lloyds Banking Group wanted to test the effectiveness of Behavioural Economics in improving customer experience and sales....
by takkall | 24 Jul, 2014
New products research The terms of our contract mean we are unable to disclose this client’s identity. This well-known life insurer wanted to develop new products targeting 4 different customer groups. The changing regulatory framework, consumer adoption of digital...
by takkall | 24 Jul, 2014
New products and services Case Study: WorldPay Client IssueWorldPay wanted to understand which future payment methods will be used by UK consumers for in-store/online/mobile. The explosion in payment options is creating uncertainty among retailers who work closely...
