Youbiquity Finance – Retail Banking Consumers want banks to make digital self-service easier, using support technologies that build customer confidence and better relationships. Download pdf (5.6MB) Our blog What the latest Service Excellence standard BS ISO 23592 tells you Shopping apps in 2021: Is customer support improving? If you could live an extra hour a day, how would you spend it? How are European businesses investing in AI-based NLP technologies to improve CX? How mobile banking apps can meet customers’ needs
