+44 (0)1189 403523 enquiries@davieshickman.com
  • Twitter
  • Twitter
Davies Hickman
  • About us
    • About Davies Hickman
    • Who we are
    • In the news
    • Insights and reports
  • Our Clients
    • Case studies
  • Services
    • Customer insights
    • Customer value proposition
    • Thought leadership
    • CX management
    • Customer experience training
    • Digital technology
  • Sectors
    • Energy and utilities market research
    • Financial services market research
    • Housing association market research
    • Payments market research
    • Technology market research
  • Blog
  • Contact us
Select Page

The Big Switch: How customer service is becoming smart

Marcus Hickman

    Please enter your email in order to download our e-paper

    Our blog

    • The increasing impact of AI on European contact centres
    • 15 seconds delivers connectivity, community, relatability & learning
    • More cash in our pockets, will we ever be a cashless society?
    • What the latest Service Excellence standard BS ISO 23592 tells you
    • Shopping apps in 2021: Is customer support improving?

    Global expertise

    We are experts in building, analysing, synethesizing and visualizing market research and customers insights

    Global knowledge

    A true understanding of consumers, employees and their behaviours using online surveys and advanced research tools.

    Global market research

    Financial services, housing, energy, technology and telecoms, payments, contact centres and retail.

    Contact Davies Hickman

    The Courtyard Office
    16 Bell Street
    Henley-On-Thames
    RG9 2BG

    T: 01189 403523
    enquiries@davieshickman.com
    Twitter:@JoDaviesHickman
    Twitter:@DaviesHickman

    © Copyright Davies Hickman Partners, 2023. All rights reserved. | Privacy Policy | Terms and Conditions
    Davies Hickman Partners Limited is a company registered in England and Wales with Company Number: 6079002. VAT number: 90434026.
    Website by Takkall Design

    • Follow