by takkall | 15 May, 2020
New build housing customer experience Case Study: Peabody Client Issue Peabody Sales had very successfully launched its new build housing development plans. Hundreds of homes had been designed and build across London, for both sale and rent. The customer journey which...
by takkall | 24 Jul, 2014
New build proposition development Case Study: L&Q Client Issue L&Q, one of the largest Housing Associations in the UK, wanted to understand tenants’ views on home ownership Solution We completed depth telephone interviews and focus groups with tenants We used...
by takkall | 24 Jul, 2014
New build home demand Case Study: Network Homes Client Issue Network Homes was looking to increase new build sales to drive up revenues for their social enterprise activities. It needed to understand how buyers, with varying interests in property features and...
