Data

DATA

We believe that data is the only sensible basis for decision-making. But data comes in many forms. We are experts in building, analysing, synthesizing and visualising customer research, wherever it comes from.

CUSTOMER INSIGHTS

CUSTOMER INSIGHTS

We use the latest digital research techniques and data visualisation tools. We work with our clients’ marketing, sales and operations teams to ensure the right data is used at the right time to take the best business decisions. 

DECISIONS

DECISIONS

We have true understanding of consumers and their behaviours within financial services, housing, energy, technology and telecoms. This allows us to match the right data to the right business problem.

Since 2007, we’ve helped more than 50 leading brands…

Launch new B2C products and services that excite customers

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Invest in the right B2C customer insights and innovative experiences

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Build B2B brands and generate good quality sales leads

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Davies Hickman clients

We work for three main groups of clients:

  • B2C marketing, digital and operations directors responsible for customer insights and innovative experiences
  • Marketing directors of B2B companies including technology and telecoms responsible for customer insights
  • Directors of housing associations and property developers
Social media cloud

New – Data and customer insight packages to give your content marketing more power…

DHP
GLOBAL

For large companies with multi-million pound contracts at stake – original global research with consumers and business to power content marketing

DHP MAINSTREAM

For companies who need to produce original thought leadership for blue-chip clients using original UK market research

DHP INNOVATOR

For companies who want fast turn-around high level research with consumers to support content marketing for clients

DHP
SERIES

For companies who need on-going data and insight for their content marketing strategies over time

Our blog

Update of ISO 18295 Customer Contact Centres

What are the main changes in the FDIS compared with the previous version? This was the fifth meeting to develop the ISO 18295 standard on customer contact centres. The intention was to resolve the draft International Standard (DIS) comments for 18295-1 and 18295-2 in...